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Do your products contain any allergens?
The table below shows the allergens in the recipe of each product.
| Product | Celery | Cereals containing gluten | Crustaceans | Eggs | Fish | Lupin | Milk | Molluscs | Mustard | Peanuts | Sesame | Soya | Sulphites | Tree nuts |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Cauliflower Cheese & Kale | Contains✓ | Does not contain | Does not contain | Does not contain | Does not contain | Does not contain | Contains✓ | Does not contain | Does not contain | Does not contain | Does not contain | Does not contain | Does not contain | Does not contain |
| Moroccan Vegetable & Giant Couscous | Contains✓ | Contains✓ | Does not contain | Does not contain | Does not contain | Does not contain | Does not contain | Does not contain | Does not contain | Does not contain | Does not contain | Does not contain | Does not contain | Does not contain |
| Pea & Mint | Contains✓ | Does not contain | Does not contain | Does not contain | Does not contain | Does not contain | Contains✓ | Does not contain | Does not contain | Does not contain | Does not contain | Does not contain | Does not contain | Does not contain |
| Roast Chicken & Lentil | Contains✓ | Does not contain | Does not contain | Does not contain | Does not contain | Does not contain | Does not contain | Does not contain | Does not contain | Does not contain | Does not contain | Does not contain | Does not contain | Does not contain |
| Roast Chicken & Vegetables | Contains✓ | Does not contain | Does not contain | Does not contain | Does not contain | Does not contain | Contains✓ | Does not contain | Does not contain | Does not contain | Does not contain | Does not contain | Does not contain | Does not contain |
| Rustic Vegetable & Tomato | Contains✓ | Does not contain | Does not contain | Does not contain | Does not contain | Does not contain | Does not contain | Does not contain | Does not contain | Does not contain | Does not contain | Does not contain | Does not contain | Does not contain |
| Thai Green Chicken Noodle | Contains✓ | Does not contain | Does not contain | Does not contain | Does not contain | Does not contain | Does not contain | Does not contain | Does not contain | Does not contain | Does not contain | Does not contain | Does not contain | Does not contain |
| Tomato & Red Pepper | Contains✓ | Does not contain | Does not contain | Does not contain | Does not contain | Does not contain | Contains✓ | Does not contain | Does not contain | Does not contain | Does not contain | Does not contain | Does not contain | Does not contain |
| Roast Chicken Chasseur | Does not contain | Does not contain | Does not contain | Does not contain | Does not contain | Does not contain | Does not contain | Does not contain | Does not contain | Does not contain | Does not contain | Does not contain | Does not contain | Does not contain |
| Creamy Chicken Casserole | Contains✓ | Does not contain | Does not contain | Does not contain | Does not contain | Does not contain | Contains✓ | Does not contain | Does not contain | Does not contain | Does not contain | Does not contain | Does not contain | Does not contain |
We always aim to have the most up to date information here, but please always check the pack.
Where can I buy your products?
The table below shows which major retailers sell each product.
| Product | Asda | Co-op | Morrisons | Ocado | Sainsbury's | Tesco | Waitrose |
|---|---|---|---|---|---|---|---|
| Cauliflower Cheese & Kale | Not stocked | Stocked✓ | Stocked✓ | Stocked✓ | Stocked✓ | Stocked✓ | Stocked✓ |
| Moroccan Vegetable & Giant Couscous | Not stocked | Stocked✓ | Stocked✓ | Stocked✓ | Stocked✓ | Not stocked | Stocked✓ |
| Pea & Mint | Not stocked | Not stocked | Not stocked | Stocked✓ | Not stocked | Not stocked | Stocked✓ |
| Roast Chicken & Lentil | Stocked✓ | Stocked✓ | Stocked✓ | Stocked✓ | Stocked✓ | Stocked✓ | Stocked✓ |
| Roast Chicken & Vegetables | Stocked✓ | Stocked✓ | Stocked✓ | Stocked✓ | Stocked✓ | Stocked✓ | Stocked✓ |
| Rustic Vegetable & Tomato | Not stocked | Not stocked | Stocked✓ | Stocked✓ | Not stocked | Stocked✓ | Stocked✓ |
| Thai Green Chicken Noodle | Stocked✓ | Not stocked | Stocked✓ | Stocked✓ | Stocked✓ | Not stocked | Stocked✓ |
| Tomato & Red Pepper | Not stocked | Not stocked | Stocked✓ | Stocked✓ | Stocked✓ | Stocked✓ | Stocked✓ |
| Roast Chicken Chasseur | Not stocked | Not stocked | Stocked✓ | Stocked✓ | Stocked✓ | Not stocked | Stocked✓ |
| Creamy Chicken Casserole | Not stocked | Not stocked | Stocked✓ | Stocked✓ | Stocked✓ | Not stocked | Stocked✓ |
Other retailers not listed here may also sell these products, and stock will vary from store to store.
Can I freeze your soup?
Yes you can freeze it, but do remember to freeze it on the day of purchase. You must then eat it within 1 month and defrost it in a fridge overnight.
I am having trouble opening your pots, what should I do?
Sometimes the pots can be a little nightmare to open, but we’d rather that than soup to leak out of them as I’m sure you would too. Here’s some handy tips to opening them: pull against the bottom right corner of the ridged section of the rim, which should break away easily to expose a section of the lid to then lift up to open.
I have just found a bone in my soup
Due to the nature of the chicken ingredient and the processes involved, our supplier does stipulate a certain tolerance for bone that may be found in their product. As a result, we do include an advisory note on our label which states that “We take care to remove bones; occasionally one may remain.” However, we don’t like this to happen either so if you find one, especially if it is a large bone (>3cm), please get in contact with us here.
Are your pots recyclable?
Yes, our pot, lid and labels are all made from recyclable plastic, there is no need to remove the label before recycling. You will need to check to see if these are collected kerbside in your local area or whether you need to take them to a recycling point: www.recyclenow.com.
How should I store your soup?
Because all our soups are fresh, they must be kept refrigerated. Once opened eat within 2 days. Please don’t reheat. The use by date is located on the lid label.
I have bought one of your products and I am unhappy, what should I do?
We’re sorry you’re unhappy. Click here to get in touch and we’ll do our best to put things right.
I have question about one of your products?
Click here to get in touch and we’ll do our best to answer your question.